Mark
Austin

Dr. Austin currently manages a team of ~300 Data Science and developers in the Chief Data Office applying Gen AI, Data Science, machine learning and automation with applications across many areas of the company such as Fraud, Field Operations, Consumer, Security, Supply Chain, and Corporate functions. His team has recently launched a GenAI platform across AT&T, and historically have developed innovative solutions for the large scale routing problems, implemented closed loop AI classification systems and recommendation engines, operationalized computer vision, and improved process and people productivity by deploying an operating >3,000 BOTS company-wide.