From Chatbots to Augmented Conversational Assistants: An Experimental Study combining AI and Crowdsourcing
Developing technology, including Natural Language Understanding and Machine Learning are taking Chatbots, Virtual Assistants, Conversational Bots… to an extent unheard of in the past. And yet, we cannot but notice that efforts are still needed for these interactive agents to attain a satisfactory level of conversational abilities. As a matter of fact, Bots still often cause a classic frustration effect when they reach limits in the scope of their powers.
In order to take Bots beyond their technical boundaries:
In this talk, we will present the result of our research based on two tracks:
In this presentation you will see how we augmented Chatbots capabilities with:
Frederic Jacquet is Chief Innovation Officer within Talan, a digital company that designs and executes enterprise business transformation for a wide range of international customers. Frederic has been working in the data industry for almost three decades within various software companies leading the Data Intelligence market such as IBM, Teradata or EMC. He assumed roles including Solution Architect, CTO or Technical Evangelist. Within the field of Analytics, IoT, AI and Virtual Assistants he seeks to make think ahead, bring new perspectives and formulate creative, innovative (and fun...) ways to help companies to smoothly reboot as dat[AI]nspired Enterprises.
Lao-dja Songdou Tchala is a Data-Scientist at Talan, a digital company that designs and executes enterprise business transformation for a wide range of international customers.In his role Lao is working with strategic partners on designing and setting methodologies and ML[AI]-based tools for improving traditional chatbots technologies. Prior joining Talan, as a Data-Scientist, he implemented projects in maintenance domain such as tools to measure the failure risk of industrial devices, predict the number of failures, and monitor their impact on photovoltaic power plants. As a data analyst engineer, he was involved in applying ML and Statistics to extracting trends and insights from power plants exploiting data. Lao Holds three master’s degree in Data-Science, Computer Science Systems’ Management and Computer Science Programming.