Spark + AI Summit FAQ - Databricks

FAQ
You've got questions for our Summit+AI 2020 event? We've got answers.

Q: How will COVID-19 effect Spark + AI Summit?
A: Health and Safety Notice - COVID-19 coronavirus is top of mind for us all—and your safety is very important to us as we prepare for a successful Spark + AI Summit in San Francisco. We are monitoring the COVID-19 situation very closely and are regularly tracking local and global developments from the World Health Organization to inform our go-forward plan. Should anything change, updates will be communicated on this page and all registered attendees will be notified immediately via email.

At this time, Spark + AI Summit is moving ahead as scheduled. As you make plans to join us, we ask that you please follow the precautionary guidelines issued by the World Health Organization. At the event, we ask that all attendees wash their hands regularly and avoid shaking hands or making direct contact with other attendees. We will have hand sanitizer and handwashing stations throughout, and face masks available upon request.

Cancelation policy - If you feel sick or decide not to travel for any reason, we support your decision to cancel your attendance, and will refund your full registration fees less the 10% credit card processing fee up until the event date.

We have a great conference planned, and we’re looking forward to having you join us in June!

Q: How will I get my ticket?
A: On the day of the event, you will arrive and head to Registration. You will go to one of the kiosks and print your badge. The badge is your ticket for the duration of the event. Please note that if the badge is misplaced, there is a $50 reprint fee.

Q: I see on your website that there is a discount for groups of 4 or more, what is it?
A: We offer a 20% discount per conference pass for companies that send 4 or more people. Training is not discounted. Please contact Customer Service at registration@spark-summit.org and they will send a promo code to register with.

Q: How do I add training?
A: If you have already purchased a conference pass, you can log in to your account with the details provided in your confirmation email or you may contact Customer Service at registration@spark-summit.org to have training added.

Q: I did not receive my confirmation, how do I get it?
A: Please contact Customer Service at registration@spark-summit.org to have it resent.

Q: My company does not have a credit card, can I pay by invoice?
A: As per the Registration Policy, credit cards are the accepted form of payment.

Q: I am unable to attend. Can someone attend in my place? What is the cancellation policy?
A: You may transfer your conference registration to another person within your organization at any time by notifying us in writing. If you must cancel, please notify the conference registrar in writing by the first day of the conference. You will receive a refund for the package you chose, less a 10% credit card processing fee.

Q: Is breakfast / lunch served? Coffee?
A: Breakfast and lunch are served during the event. There are two coffee breaks during the day.

Q: Is training sold separately?
A: Training is not sold separately. A conference ticket must be purchased in order to purchase training.

Q: Is there an academic discount?
A: There an academic discount for students. Please send an email from your academic email address to registration@spark-summit.org. You will be sent a promo code.

Q: I need a Visa Application letter. Can you provide one?
A: Yes, we can provide a Visa Application letter. Please contact Customer Service at registration@spark-summit.org. They will ask for your details and will then be able to provide you with a letter.