Spark + AI Summit FAQ - Databricks

You've got questions for our Summit+AI 2020 event? We've got answers.

Q: How will I get my ticket?
A: On the day of the event, you will arrive and head to Registration. You will go to one of the kiosks and print your badge. The badge is your ticket for the duration of the event. Please note that if the badge is misplaced, there is a $50 reprint fee.

Q: I see on your website that there is a discount for groups of 4 or more, what is it?
A: We offer a 20% discount per conference pass for companies that send 4 or more people. Training is not discounted. Please contact Customer Service at and they will send a promo code to register with.

Q: How do I add training?
A: If you have already purchased a conference pass, you can log in to your account with the details provided in your confirmation email or you may contact Customer Service at to have training added.

Q: I did not receive my confirmation, how do I get it?
A: Please contact Customer Service at to have it resent.

Q: My company does not have a credit card, can I pay by invoice?
A: As per the Registration Policy, credit cards are the accepted form of payment.

Q: I am unable to attend. Can someone attend in my place? What is the cancellation policy?
A: As per the Registration Policy, you may cancel your registration and get a refund minus the $250 cancellation fee. You may also transfer the registration to another person at no additional charge.

Q: Is breakfast / lunch served? Coffee?
A: Breakfast and lunch are served during the event. There are two coffee breaks during the day.

Q: Is training sold separately?
A: Training is not sold separately. A conference ticket must be purchased in order to purchase training.

Q: Is there an academic discount?
A: There an academic discount for students. Please send an email from your academic email address to You will be sent a promo code.

Q: I need a Visa Application letter. Can you provide one?
A: Yes, we can provide a Visa Application letter. Please contact Customer Service at They will ask for your details and will then be able to provide you with a letter.