Unifying Customer Data to Drive a New Automotive Experience With LakeFlow Connect

The Databricks Data Intelligence Platform and LakeFlow Connect have transformed how Porsche manages and uses its customer data. By opting to use LakeFlow Connect instead of building a custom solution, the company has reaped the benefits of both operational efficiency and cost management.

Internally, teams at Porsche now spend less time managing data integration processes. 

“LakeFlow Connect has enabled our dedicated CRM and Data Science teams to be more productive as they can now focus on their core work to help innovate, instead of spending valuable time on the data ingestion integration with Salesforce,” says Gruber.

This shift in focus is aligned with broader industry trends, where automotive companies are redirecting significant portions of their IT budgets toward customer experience innovations and digital transformation initiatives.

This story was also shared as part of a Databricks Success Story — Elise Georis, Giselle Goicochea.