Identify customer behaviors to predict an increased risk of subscription cancellation

Preempt churn — identify customer behaviors to predict an increased risk of subscription cancellation. The analysis not only helps quantify the risk of customer churn but indicates exactly which factors explain that risk.
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Predicting Churn to Improve Customer Retention | Virtual Workshop

Benefits and business value

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Stop the bleeding

Identify which customers are most likely to churn and take action

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Massive speed improvement

Accelerate data pipelines by 6x, enabling teams to make decisions faster

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Innovate the customer experience

Create more personalized experiences that drive subscriber engagement

Reference architecture

customer attrition diagram

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