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Česká spořitelna: How GenAI is Transforming Call Centers in the Financial Services Industry

December 18, 2024 by Petra Štarmanová (Česká spořitelna), Tereza Mokrenova (DataSentics), Dalibor Karasek and Joannis Paul Schweres in Generative AI
Czech savings bank Česká spořitelna , a division of Austria’s Erste Group , recently collaborated with AI solution builder DataSentics to explore the...