Hotels.com is a premier website for booking accommodations online with 90 websites in 41 languages, listing over 325,000 hotels in approximately 19,000 locations. Their travel booking app has been downloaded over 70 million times helping global travelers find the perfect place to stay.
Travel and hotel booking service
Hotels.com hosts millions of photos for the 325,000+ hotels on their website. Every day thousands of new photos are uploaded by properties and customers alike. These photos need to be rapidly analyzed to avoid duplicative and low-quality images and then classified (e.g. kitchen, pool, gym) so they can be logically sorted. Finally, as customers search the site, hotel recommendations need to be personalized to help customers find the perfect hotel for their needs. Achieving this requires massive compute power and advanced analytics.
Databricks has helped Hotels.com to realize its goal of becoming “data science focused” so that they can anticipate customer behavior and provide a more optimized user experience.
“Agility and flexibility were critical for us to successfully support our data science and engineering goals. Moving to Databricks’ Unified Analytics Platform to run 100% of our workflows has been a huge boost for our business and our customers.”