Outreach.io helps sales professionals efficiently and effectively engage prospects to drive more pipeline and close more deals.
The Outreach Sales Engagement Platform helps sales teams intelligently engage with prospects with ML-powered insights. For example, the platform helps reps prioritize prospecting by categorizing customer emails with a positive sentiment (e.g. request for a meeting) vs. a negative sentiment (e.g. unsubscribe). On a daily basis, Outreach ingests huge amounts of diverse data such as emails, unstructured, streaming and time series data. Processing this data and building machine learning applications was a challenge.
Databricks has provided Outreach.io with a fully managed analytics platform that accelerates AI innovation.
Outreach is enabling sales teams to be more efficient and make smarter decisions with machine learning applications built on Databricks.
Databricks really helps us to expedite model development validation and production so that we can give the intelligence power into the hands of the sales reps.