Western Governors University

Customer Case Study

Western Governors University

Western Governors University is an online college where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.



Vertical Use Case

  • Internal decision making based on various data such as interaction data, student profiles, marketing data, assessment data

Technical Use Case

  • Data Ingest and ETL
  • SQL Analytics / Data Warehousing
  • Machine Learning

The Challenges

  • Although data volumes have increased dramatically, the SLAs to the business for reporting has not changed — resulting in highly intensive processes needing to be completed in a small period of time
  • Many disjointed data sources feeding data into the system and they need a way to store, wrangle and make the data easily accessible to end users
  • Data scientists spending too much time spent on DevOps rather than building machine learning models

The Solution

Databricks provides Western Governor’s University with a unified analytics platform that simplifies data engineering and accelerates innovation through improved data science productivity.

  • Automated cluster management simplifies the provisioning of clusters, reducing time spent on DevOps work so engineers and data scientists can spend more time on high valued tasks
  • Interactive workspace allows data scientists to share data and insights, fostering an environment of transparency and collaboration
  • Support for multiple programming languages (Python, Scala, R, SQL) allows a team with various skill sets to access and analyze the data
  • Significant ETL performance time gains reducing the time it takes to run nightly ETL jobs from over 3 hours to less than 10 minutes
  • Accelerate query response times from more than 30 minutes to just a few seconds

The ETL processing that we were doing used to take three hours every night. And right now with Databricks, it runs in less than 10 minutes.

Narendra Pandya, Director of Business Intelligence at Western Governors University