Skip to main content

Data Intelligence for Customer Experience

Bring the power of AI to your people and data so they can bring the best experiences to every customer

di-for-cstomer-experience-industry-header-image

Next-Generation Customer Experience

Power your customer data strategy — without compromise — on the Databricks Data Intelligence Platform

di-for-customer-experience-industry-overview-image

The best foundation to find, activate and engage your customers

Index 0Index 1Index 2



The Data Intelligence Platform Difference

Succeed With AI

Leverage generative AI and build your own models

Improve product search, streamline customer service and increase personalization. Build the underlying architecture and tooling to harness your customer and operational data to easily deliver generative AI and large language models to your entire organization.
Explore Accelerators

Open, Scalable Data Sharing

Democratize insights for all your people across the entire value chain

Delta Sharing and Databricks Marketplace enable any of your people to gain insights from existing data, tap into new data sources, share data internally, or share with suppliers and partners, without copying data and without requiring them to be on the Databricks Platform.
Explore Marketplace partners

Unified Governance

Industry’s first unified governance solution for data and AI

Govern in a unified manner for all structured and unstructured data, machine learning models, notebooks, dashboards and files on any cloud or platform with Databricks Unity Catalog.
Learn about Unity Catalog

Solution Accelerators

Databricks-developed solutions to deliver the data and AI-driven outcomes that matter most — faster

Databricks Solution Accelerators are purpose-built guides — fully functional notebooks and best practices — that speed up retail results. Save time on discovery, design, development and testing in use cases like customer lifetime value, entity resolution, media mix modeling, recommendations and more.

Customer Experience Partner Ecosystem

All the partners, in one place

Databricks Technology Partners integrate their solutions with Databricks to provide complementary capabilities for ETL, data ingestion, business intelligence, machine learning and governance. These integrations enable customers to leverage the Databricks Data Intelligence Platform’s reliability and scalability to innovate faster while deriving valuable data insights.

Resources

eBook

customer experience industry

eBook

customer experience industry resource tile 2

Blog

customer experience industry resource tile 3