Platform Technical Solutions Engineer - Databricks

Platform Technical Solutions Engineer

Mission

With your passion for helping customers, you will provide guidance and advice to address technical questions and product bugs. You will be the voice of Databricks customers by providing feedback to our engineering and escalation teams. You are curious, empathetic, and committed to developing yourself and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a team of talented individuals from a variety of different backgrounds, perspectives, and experiences who will embody our company values.

Outcomes

  • Troubleshoot and resolve complex customer issues related to Spark or the Databricks platform in a timely manner through ownership and coordination with engineering and escalation teams
  • Provide guidance on best practices and support for custom-built solutions developed by Databricks customers
  • Deliver proactive suggestions for improving performance and efficiency in customer-specific environments
  • Participate in the creation and maintenance of company documentation and knowledge articles
  • Strengthen your Spark expertise through continuous learning and internal training programs
  • Be a team player and mentor other team members
  • Participate in weekend and weekday on-call rotation

Competencies

  • Minimum of 3 years’ experience designing, building, testing, or supporting software applications
  • Minimum one year experience with Hadoop/Spark administration or development
  • Ability to work in a fast-paced startup environment
  • Proficiency with an object-oriented language like Scala, Python, or Java
  • Previous experience with SQL-based database
  • Demonstrated analytical and problem-solving skills, particularly those that apply to a “Big Data” environment
  • Excellent written and oral communication skills in English
  • Bachelor’s degree in Computer Science or related field
  • Strong Linux/Unix administration skills are preferred

About Databricks

Databricks’ mission is to accelerate innovation for its customers by unifying Data Science, Engineering and Business. Founded by the original creators of Apache Spark™, Databricks provides a Unified Analytics Platform for data science teams to collaborate with data engineering and lines of business to build data products. Users achieve faster time-to-value with Databricks by creating analytic workflows that go from ETL and interactive exploration to production. The company also makes it easier for its users to focus on their data by providing a fully managed, scalable, and secure cloud infrastructure that reduces operational complexity and total cost of ownership. Databricks, venture-backed by Andreessen Horowitz, NEA and Battery Ventures, among others, has a global customer base that includes Salesforce, Viacom, Shell, and HP. For more information, visit www.databricks.com.

Apache, Apache Spark and Spark are trademarks of the Apache Software Foundation.

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